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Privacy Policy

Last updated: June 4, 2026

USKA.TG operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described here.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you. Depending on how you interact with the Services, we may collect or process the following categories of personal information:

  • Contact details including your name, billing address, shipping address, phone number, email address, and (optionally) your Instagram handle.
  • Payment information. When you make a purchase, your payment is processed directly by our payment providers (Stripe and PayPal). We do not collect or store your full card number, CVV, or expiry date — only a record of the payment method type and confirmation.
  • Account information including your username and login credentials, where you create an account (e.g. for course access).
  • Transaction information including the items you view, add to your cart, or purchase, return, exchange or cancel, and your order history.
  • Communications with us including the information you include when you email us or send a support inquiry.
  • Device information including your device, browser, IP address, and other unique identifiers.
  • Usage information including how and when you interact with or navigate the Services.

Personal Information Sources

We may collect personal information from the following sources:

  • Directly from you — when you create an account, place an order, communicate with us, or otherwise provide us with your personal information;
  • Automatically through the Services — from your device when you visit our website, including through cookies and similar technologies;
  • From our service providers — when they collect or process your personal information on our behalf (for example, payment and shipping providers).

How We Use Your Personal Information

  • Provide, tailor, and improve the Services. To perform our contract with you, process your payments, fulfil and ship your orders, manage your account, handle returns, exchanges and refunds, and respond to your requests.
  • Marketing. Where you have opted in (for example, our newsletter), to send you news and offers by email. You can unsubscribe at any time.
  • Security and fraud prevention. To authenticate your account, provide a secure payment and shopping experience, and detect or prevent fraudulent, illegal, or malicious activity.
  • Communicating with you. To provide customer support and order updates and to maintain our business relationship with you.
  • Legal reasons. To comply with applicable law, respond to valid legal process, and enforce our terms and policies.

Where required, our legal bases for processing under the GDPR are: performance of a contract (Art. 6(1)(b)), your consent (Art. 6(1)(a), e.g. marketing), compliance with a legal obligation (Art. 6(1)(c), e.g. tax records), and our legitimate interests (Art. 6(1)(f), e.g. fraud prevention and improving our Services).

How We Disclose Personal Information

In certain circumstances we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy:

  • With service providers who perform services on our behalf (payment processing, hosting, database storage, email delivery, fulfilment and shipping), as listed below.
  • When you direct or consent to disclosure, such as to ship you products.
  • In connection with a business transaction such as a merger or sale, or to comply with legal obligations, enforce our terms, and protect our rights and the rights of others.

Service Providers We Use

To operate the Services we rely on the following processors, who process your personal information only as needed to provide their service to us:

  • Stripe — payment processing. (Privacy)
  • PayPal — payment processing. (Privacy)
  • Supabase — database and account/authentication storage for orders and course access. (Privacy)
  • Vercel — website hosting and serverless infrastructure. (Privacy)
  • Resend — transactional and confirmation email delivery. (Privacy)
  • DHL — shipping and delivery of physical orders. (Privacy)

Third-Party Websites and Links

The Services may provide links to websites or online platforms operated by third parties. If you follow links to sites not controlled by us, you should review their privacy and security policies. We do not guarantee and are not responsible for the privacy or security of such sites. Our inclusion of such links does not imply endorsement.

Children's Data

The Services are not intended to be used by children, and we do not knowingly collect personal information from children under the age of 16. If you are the parent or guardian of a child who has provided us with their personal information, please contact us using the details below to request its deletion.

Security and Retention of Your Information

We implement appropriate technical and organisational measures to protect your personal information. However, no security measures are perfect, and we cannot guarantee absolute security. We recommend you do not use unsecure channels to send us sensitive information.

How long we retain your personal information depends on factors such as whether we need it to provide the Services, maintain your account, comply with legal obligations (for example, tax and accounting retention periods), resolve disputes, or enforce our contracts and policies.

Your Rights and Choices

Depending on where you live, you may have some or all of the following rights regarding your personal information:

  • Right to access / know the personal information we hold about you.
  • Right to delete personal information we maintain about you.
  • Right to correct inaccurate personal information.
  • Right of portability — to receive a copy of your personal information and, in certain cases, transfer it to a third party.
  • Managing communication preferences — you may opt out of promotional emails at any time using the unsubscribe link. We may still send non-promotional emails about your account or orders.

If you reside in the UK or European Economic Area, you may also have the right to object to or restrict our processing of your personal information, and to withdraw consent where we rely on it (without affecting the lawfulness of processing before withdrawal). We will not discriminate against you for exercising any of these rights, and we may need to verify your identity before responding to your request.

Complaints

If you have complaints about how we process your personal information, please contact us using the details below. You also have the right to lodge a complaint with your local data protection authority. For the EEA, a list of supervisory authorities is available here.

International Transfers

We may transfer, store, and process your personal information outside the country you live in. Some of our service providers are based outside the European Economic Area (for example, in the United States). Where we transfer your personal information out of the EEA or the UK, we rely on recognised transfer mechanisms such as the European Commission's Standard Contractual Clauses, unless the transfer is to a country determined to provide an adequate level of protection.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website and update the "Last updated" date above.

Contact

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of your rights, please contact us at uskacool@gmail.com or by post at:

Ulvi Rajabli (USKA.TG)
Baierbrunnerstr. 44
81379 München
Germany

For the purpose of applicable data protection laws, we are the data controller of your personal information.

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